Frequently Asked Questions
Yes they whole line is vegan and all the products are cg approved.
No they are not.
Yes in Rotterdam city centre, Botersloot 42A. You are welcome for advice.
Yes we do our best to be sustainable step by step. We use tubes made of 100% recycled plastic. We are very proud that as a small business we oould do this just 1 year after our launch. Our lab and our packaging company are located in the Netherlands, so we work locally.
Yes absolutely. Check who the founder is at "OUR STORY"
No we are a very small company. It's just the owner & founder Hanan who tries to manage it all by herself. If you buy from this website you are supporting a small company that's driven to give you the best of the best.
"At Pretty Curly Girl, sustainability is at the heart of what we do. Our products are not only designed to care for your curls but also for the planet. That’s why we use packaging made from recycled plastic, helping to reduce waste and lessen our environmental impact. Together, we can create beautiful curls and a more sustainable future."
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Orders in the Netherlands have next day delivery during weekdays. Deliveries in Europe can take 2-4 days. Overseas deliveries can take anywhere 6-10 days. You will receive a track an trace.
You can contact us through our contact page! We will be happy to assist you.
I have issues with my curls
1. What is the best way to wash curly hair?
Answer: The best way to wash curly hair is to use a sulfate-free shampoo to avoid stripping the natural oils from your curls. Focus on your scalp, massaging gently to cleanse it without tangling your curls. Follow up with a conditioner, and detangle your hair with a wide-tooth comb while it’s still wet. Rinse with cool water to seal in moisture.
2. How often should I wash my curly hair?
Answer: Curly hair doesn’t need to be washed as often as straight hair. Depending on your hair type, once or twice a week is usually sufficient. Over-washing can lead to dryness, so focus on maintaining moisture between washes by using a leave-in conditioner or curl refresher.
3. How can I reduce frizz in my curly hair?
Answer: To reduce frizz, use sulfate-free and alcohol-free products that keep your hair hydrated. Style your hair when it’s wet, using a leave-in conditioner followed by a curl-defining gel or cream. Dry your hair with a microfiber towel or cotton t-shirt and avoid touching your curls as they dry to prevent frizz.
4. Why does my curly hair get tangled easily?
Answer: Curly hair tangles easily because the curls wrap around each other. To minimize tangles, always detangle your hair when it's wet and saturated with conditioner. Use a wide-tooth comb or your fingers, and work from the ends up to the roots. Deep conditioning regularly also helps to reduce tangling by keeping your hair hydrated and smooth.
5. How can I add volume to my curly hair?
Answer: To add volume to curly hair, avoid using heavy products that weigh your curls down. Use lightweight mousses or gels, and dry your hair upside down with a diffuser to lift the roots. Layered haircuts can also help create the appearance of more volume.
6. What is the best way to maintain moisture in curly hair?
Answer: Curly hair naturally lacks moisture, so it’s essential to hydrate regularly. Use deep conditioning treatments once a week, leave-in conditioners, and seal in moisture with oils like argan or jojoba. Avoid using products with sulfates or alcohol, which can dry out your curls.
7. How can I define my curls better?
Answer: To define your curls, apply products like curl cream or gel to wet hair. Scrunch your curls upwards to encourage their natural shape, and use a diffuser to dry them without disrupting the curl pattern. Try techniques like finger coiling to define individual curls more precisely.
8. Why are my curls uneven?
Answer: It’s common for people to have different curl patterns in different areas of their hair. To manage this, apply more styling product to the sections with tighter curls and less to the looser areas. You can also try techniques like finger coiling or using different products to balance out the texture.
9. How can I prevent split ends in curly hair?
Answer: Prevent split ends by trimming your hair regularly (every 6-8 weeks). Keep your curls hydrated with deep conditioning treatments and avoid excessive heat styling. Using a silk or satin pillowcase can also help reduce friction that causes breakage and split ends.
10. How can I sleep with curly hair to maintain my curls?
Answer: To preserve your curls overnight, you can try the "pineapple" method, where you gather your hair into a loose ponytail on top of your head. Sleeping on a silk or satin pillowcase or wearing a silk bonnet also helps reduce friction, preventing frizz and tangles.
SHIPPING
The cut off time is 22:00 (10:00 pm).
Orders before 22:00 will be dispatched the same day. There is next day delivery for the Netherlands, but keep mind that it can be busy for DHL and there can be a delay.
Europe 2-4 business days
Rest of the World 6-10 days
Yes, please make sure that your e-mail address is correct so that you will receive the track and trace.