Bye Bye Frizz Serum 250ml

Hi Tosca,

Thank you so much for taking the time to leave a review and for your kind words about Pretty Curly Girl products!

We’re really sorry to hear about the unpleasant smell you experienced with the Bye Bye Frizz Serum. You're absolutely right, it should be odorless. Unfortunately, we had a batch where a production defect caused an unusual scent, and it sounds like you may have received one from that batch.

Could you please reach out to us at support@prettycurlygirl.com? We’d love to help you further and make this right for you.

Thanks again for your feedback, and we look forward to hearing from you.

Customer Service Pretty Curly Girl

Hi Jessica,

Thank you for your honest feedback — and I’m so sorry to hear about your experience with the serum.

What you’re describing doesn’t sound right at all, especially the scent. It’s possible that something is wrong with the product. Could you please contact us at support@prettycurlygirl.com? We’d love to look into it for you and find a suitable solution.

We’re really happy to hear you love the other Pretty Curly Girl products — and we want to make sure every product experience is just as great!

Warm regards,

Customer Service Pretty Curly Girl

Hi Sandra,

Thank you for your fantastic review! We're so happy to hear that our Bye Bye Frizz Serum is the best product you've ever used for frizz. We appreciate your 100% recommendation and we're glad to have helped you say goodbye to frizz. Have a great day!

Customer Service Pretty Curly Girl

Thank you for your positive feedback! We are so glad to hear that our Bye Bye Frizz Serum has helped eliminate frizz from your hair and improve its appearance. We appreciate your support and hope you continue to enjoy our product. Have a great day!